Privacy Policy

Jamaica House Brand LLC
200 S. Andrews Ave Ste 504 #1168
Fort Lauderdale, FL 33301

Effective Date: October 9, 2025
Last Updated: October 9, 2025

Welcome to Jamaica House Brand ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.jamaicahousebrand.com, make purchases from our e-commerce platform, visit our restaurant locations, participate in our events, or engage with our subscription services.

Please read this Privacy Policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

We collect information that you voluntarily provide to us, including:

Account Information:

• Name, email address, phone number
• Billing and shipping addresses
• Account username and password

Purchase Information:

• Order history and transaction details
• Payment information (processed securely through our payment processors)
• Product preferences and reviews

Communication Information:

• Customer service inquiries and correspondence
• Feedback, survey responses, and product reviews
• Email subscription preferences

Event Information:

• Information collected at farmers markets, promotional events, and ticketed experiences
• Contact information for follow-up marketing
• Photos and videos taken at events (with your consent)

Subscription Program:

• "From Our Family to Yours" subscription preferences
• Delivery schedules and product rotation preferences

When you visit our website or interact with our digital services, we automatically collect:

Device and Usage Information:

• IP address, browser type, and operating system
• Pages viewed, links clicked, and time spent on our site
• Referring website and search terms used to find us

Location Information:

• General geographic location based on IP address
• Precise location (only with your permission via mobile devices)

Cookies and Tracking Technologies:

• Cookies, web beacons, and similar technologies to enhance your experience
• Analytics data to improve our website and services

We may receive information about you from:

• Social media platforms (when you interact with our pages)
• Payment processors and fraud prevention services
• Marketing partners and event organizers
• QR code scan data from our restaurant locations

We use your information for the following purposes:

• Process and fulfill your orders and subscriptions
• Manage your account and provide customer support
• Send order confirmations, shipping updates, and receipts
• Facilitate event registrations and ticket sales

• Send promotional emails about new products, special offers, and events
• Provide personalized product recommendations
• Administer contests, promotions, and surveys
• Send newsletters and updates about Jamaica House Brand

• Improve our website, products, and services
• Analyze customer preferences and purchasing patterns
• Prevent fraud and enhance security
• Comply with legal obligations and resolve disputes
• Maintain business records and customer databases

• Customize your shopping experience
• Remember your preferences and settings
• Provide relevant content and product suggestions based on your interests

We do not sell your personal information. We may share your information in the following circumstances:

We share information with trusted third-party service providers who assist us with:

• Payment processing and fraud prevention
• Shipping and order fulfillment
• Email marketing and communication services
• Website hosting and analytics
• Event management and ticketing

If Jamaica House Brand is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activity
• Enforce our terms and conditions

We may share information with third parties when you explicitly consent to such sharing.

You have the right to:

• Access the personal information we hold about you
• Update or correct inaccurate information
• Request a copy of your data

You can opt out of marketing emails by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us directly at info@jamaicahousebrand.com
• Updating your preferences in your account settings

Note: Even if you opt out of marketing emails, we may still send you transactional messages related to your orders and account.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including:

• Right to know what personal information we collect
• Right to delete your personal information
• Right to opt out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

Our website does not currently respond to "Do Not Track" signals from browsers.

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data during transmission (SSL/TLS)
• Secure payment processing through PCI-compliant payment gateways
• Access controls and authentication procedures
• Regular security assessments and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

Our website may contain links to third-party websites, including social media platforms and partner sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Jamaica House Brand operates in the United States. If you are accessing our services from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to registered users
• Displaying a prominent notice on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Jamaica House Brand LLC

Email: info@jamaicahousebrand.com

President: Tunde Ogunjulugbe
Tunde@jamaicahousebrand.com
(786) 709-1027

Founder & CEO: Chef Anthony Vincent Amos Jr.
anthony@jamaicahousebrand.com
(305) 965-7494

Mailing Address:
200 S. Andrews Ave Ste 504 #1168
Fort Lauderdale, FL 33301

By using our website, making purchases, visiting our restaurant locations, or participating in our events and subscription services, you consent to the collection and use of your information as described in this Privacy Policy.

Jamaica House Brand is committed to protecting your privacy while delivering authentic Jamaican products and experiences. Thank you for trusting us with your information.